Contact Us
Whether you have a question about how we review new sweepstakes casinos, want to flag an inaccuracy, or simply need help understanding something you read here, this page explains the best way to reach us. We read every message and aim to respond within two business days.
Who We Are
Social Casino is an independent comparison site. Our editorial team researches, verifies and writes about sweepstakes casinos and social casino platforms available to players in the United States. We don't operate a casino, accept wagers or sell virtual currency. What we do is review platforms so that you have the information you need before you sign up.
Our work is funded through affiliate partnerships — if you visit a platform through one of our links and create an account, we may receive a commission. That commercial relationship never determines our ratings or editorial coverage. You can read more about how we work on our About Us page.
What to Contact Us About
We welcome messages on the following:
- Factual corrections — If you believe a review contains outdated or incorrect information, let us know. Include the page URL and the specific detail in question and we will investigate.
- Editorial questions — Queries about how a platform was assessed, why it was ranked where it was, or what criteria we apply to new sweepstakes casino listings.
- Responsible play concerns — If you or someone you know is experiencing difficulty with gaming habits, please visit our Responsible Gambling page for resources and support before reaching out.
- Legal or compliance queries — Questions about the sweepstakes model, state eligibility, or the information we publish about how these platforms operate under US law.
- General feedback — Suggestions for improving the site, topics you'd like us to cover, or platforms you think we should look at.
What We Cannot Help With
We are an editorial team, not a customer support desk for the platforms we review. We are not able to:
- Resolve disputes between you and a sweepstakes casino operator.
- Expedite identity verification or prize redemption on any platform.
- Provide legal advice about whether a specific platform is available in your state.
- Guarantee outcomes or make representations on behalf of any operator.
For account, payment or redemption issues, contact the operator directly through the support channel listed on their site. For state-specific legal questions, consult the relevant state authority or a qualified legal professional.
How to Reach Us
Send your message to the editorial team at [email protected]. To help us respond as quickly and accurately as possible, please include:
- Your name and the email address you'd like us to reply to.
- The URL of any page your question relates to.
- A clear description of your query or the specific detail you'd like us to check.
We do not publish a phone number or live chat. Email is the only channel monitored by the editorial team, and it is the fastest way to get a substantive response.
Response Times
We aim to reply to all editorial enquiries within two business days. Messages sent on weekends or public holidays are typically handled on the next working day. During periods of high volume — for example, following a major update to state sweepstakes laws — response times may be slightly longer.
About Our Content
Every review and comparison on this site reflects the information available at the time it was last verified. Sweepstakes casino terms, welcome offers, eligible states and platform availability change frequently. We include a fact-check date on each page, and we update content when material changes come to our attention.
If you notice that a welcome offer, state exclusion list or redemption threshold no longer matches what a platform shows, please flag it using the contact details above. Reader reports are one of the most reliable ways we catch changes between scheduled review cycles.
Our Terms and Conditions set out the full scope of what this site covers and the basis on which it is provided.
A Note on Responsible Play
Sweepstakes casinos use a promotional model rather than traditional real-money wagering, but they involve casino-style games where outcomes are determined by chance. If gaming is causing you stress, affecting your finances, or becoming difficult to control, support is available. Visit our Responsible Gambling page for guidance on where to turn. We take this seriously, and no message on this topic will go unanswered.